Citadele Bank

Information on processing payments to business customers to and from Russia and Belarus from 04.04.2022

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We would like to inform you that, as of April 4th, 2022, changes in the payments of business customers to and from Russia and Belarus will be made. From no on, we will make payments only to those customers who have confirmed this service with us personally, as well as:

  • who have informed us of their sanctions compliance procedure; or
  • whose business operations are not directly or indirectly linked with goods and services subject to European Union sectoral sanctions.

For other customers, payments to or from Russia or Belarus will not be completed, based on Paragraph 3.8 of the General Terms of Business, which relates to sanction risks.  

Payments to the aforementioned countries that are applied for or received before April 3rd will be processed as before. However, we would like to inform you that, bearing in mind additional checks, processing these payments may take several days or be completely impossible, if a sanctioned Russian or Belarussian bank is involved in the payment.

To find out how to adhere to the sanctions against Russia and Belarus, please read the information we have prepared in Five Steps to Adhering to Sanctions for Businesses.