Bank working hours and services during holidays

During the holidays (10 – 13 of April) Vilnius (K. Kalinausko str. 13), Kaunas, Klaipėda, Panevėžys bank branches will work at 10 of April from 8:00 till 16:00, on 11 – 13 of April will be closed.

From 14 of April “Akropolis”  Vilnius and Šiauliai branches will work on a working days from 10:00 till 18:00, Alytus branch will not work during quarantine.

We will serve customers only with pre-registration by phone No.  +370 5 221 9091. Please note that we will serve our customers only on urgent questions and we will not provide cash transactions.

We would like to reminde you that even on holidays in “Citadele” mobile app you can transfer payments from one bank to another in just a few seconds! Instant payments will be executed 24 hours a day, including holidays. An instant payment is performed if it is submitted via „Citadele“ mobile app and for amount below 1 000 EUR.

All other payments that will be made after 10 April till 4PM and 11 – 13 of April will be processed on 14 of April.

At 10 April we will wait for your call by phone No. +370 5 221 9091 till 6PM. During holidays by phone No. +370 5 221 9091 you can block payment card.