When planning a trip and travelling, it is nice to know that you are also insured with your Citadele credit card. We have made sure that, as of the 1st of July, our credit card includes even better insurance for situations involving travelling, baggage delays and rental vehicles.
From the 1st of July, AAS “BTA Baltic Insurance Company” will take care of your travel and purchase insurance. This insurance will maintain all previous risk insurance and add even more extra benefits.
| Additions to travel insurance |
Card type |
| From now on, you won’t have to worry about travel cancellation costs (travel tickets and accommodation reservations) in cases when you are not able to travel due to health complications (sick leave from work for at least 10 days). |
X Platinum
X Infinite
X Corporate
X Business
Visa Platinum
Mastercard Gold
Mastercard Business Gold
Mastercard Business
VISA Gold
Visa Business Gold
Visa Business |
You and your family will now be insured during your travels not only in rental cars, but also rental motorcycles, mopeds, quad bikes and other modes of motor transport.
We have also taken care of your safety and welfare in cities and settlements located higher than 3000 m above sea level. For example, you will even be insured when travelling to Chungará Lake in Chile or El Alto, Bolivia. |
X Platinum
X Infinite
Mastercard Gold
VISA Gold
Visa Platinum
|
| In case of baggage delay, you will be able to purchase necessary items and clothing not only at your final destination, but also en route. |
X Platinum
X Infinite
X Corporate
X Business
Visa Platinum
Mastercard Gold
Mastercard Business Gold
MasterCard Business
VISA Gold
Visa Business
Visa Business Gold |
| Now you will also be insured against losses caused by theft of your payment card. |
X Card
X Platinum
X Infinite
X Corporate
X Business
Visa Classic
Visa Platinum
Mastercard Gold
Mastercard Business Gold
Mastercard Business
VISA Gold
Visa Business Gold
Visa Business |
We would like to remind you that purchase protection applies to any purchase made with X Card, X Platinum or X Infinite credit cards both in Latvia and abroad; they are insured against the risk of theft or damage and the risk of price protection.
In Latvia you can also enjoy price protection - if an identical product can be purchased for a lower price than what you paid within 30 days of the purchase date, and the price difference is more than 20 EUR, then, as part of the price protection, you will be paid the difference.
To find out all the benefits of travel and purchase insurance, as well as read the new conditions of the new insurance, click here (in latvian, in russian).
Always keep all receipts from your expenses so that we can apply insurance in case of any incident; if an incident occurs, contact the insurer.
How to make a claim?
AAS “BTA Baltic Insurance Company” 24/7 phone line for Citadele clients: +371 27774492
Email address: assist@bta.lv
If you would like to claim insurance for cases occuring before the 30th of June, please contact AAS “BALTA”:
24 hour phone line: +371 66154706
Email address: travel.balta@balta.lv